TERMS OF USE
Effective Date: August 24, 2026
IMPORTANT NOTICE TO USERS
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OUR SERVICE. THESE TERMS CONTAIN IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. BY ACCESSING OR USING ANY OF OUR APPLICATIONS AND RELATED SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY.
DEFINED TERMS
As used in these Terms, the following terms have the meanings set forth below:
- “Apps” means all mobile applications developed and offered by Bimi Boo Kids Learning Games for Toddlers FZ-LLC.
- “Billing Provider” means the app distribution platform or authorised third-party merchant that processes or acts as merchant of record for a Subscription or In-App Purchase.
- “Company” (or “we,” “us,” or “our“) means Bimi Boo Kids Learning Games for Toddlers FZ-LLC, a company established under the laws of the United Arab Emirates, with its registered office at 112, Bldg 03, Dubai Internet City, Dubai, United Arab Emirates.
- “Content” means all text, images, photos, audio, video, graphics, features, data, software, and all other types of works that appear on or through the Service.
- “In-App Purchases” means one-time purchases of digital content or features within our Apps.
- “Service” means the Apps and any related services, websites, and products offered by the Company in connection with the Apps.
- “Subscription” means any recurring payment plan offered within our Apps.
- “Terms” means these Terms of Use.
- “User,” “you,” or “your” means any person who accesses or uses the Service.
- “User Content” means all content and information submitted by a User.
1. ACCEPTANCE AND BINDING AGREEMENT
1.1 LEGAL AGREEMENT
These Terms constitute a legally binding agreement between you and the Company governing your use of the Service. These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and the Company regarding the Service.
1.2 USER REPRESENTATIONS
BY ACCESSING OR USING THE SERVICE, YOU REPRESENT AND WARRANT THAT YOU:
(a) Have read, understood, and agree to be bound by these Terms;
(b) Are of legal age to form a binding contract in your jurisdiction of residence; and
(c) Have the authority to enter into these Terms personally or on behalf of the entity you represent.
If you do not agree to these Terms, you may not access or use the Service.
1.3 PARENTAL CONSENT AND RESPONSIBILITY
If you are a parent or legal guardian permitting a child under 13 to use the Service:
(a) You hereby consent to your child’s use of the Service;
(b) You accept full responsibility for:
- Monitoring your child’s use of the Service;
- All activities occurring under your child’s account;
- All charges incurred in connection with the account; and
- Ensuring compliance with these Terms.
(c) You acknowledge that the Company may collect, use, and disclose certain personal information from children as described in our Privacy Policy, and you expressly consent to such collection, use, and disclosure.
1.4 MODIFICATIONS TO TERMS
The Company reserves the right, at its sole discretion, to:
(a) Modify these Terms at any time by posting the revised Terms on the Service;
(b) Change, suspend, or discontinue any aspect of the Service at any time, with or without notice; and
(c) Impose limits on certain features or restrict access to parts or all of the Service.
Your continued use of the Service following any modifications to these Terms constitutes acceptance of such changes. It is your responsibility to review these Terms periodically for changes. If you do not agree to the modified Terms, you must discontinue your use of the Service.
1.5 ELECTRONIC ACCEPTANCE
By accessing, downloading, or using the Service, you expressly acknowledge and agree that:
(a) You are entering into a legally binding agreement;
(b) Electronic acceptance constitutes valid and enforceable agreement;
(c) The absence of physical signature does not affect the enforceability of these Terms; and
(d) Electronic records and communications satisfy any legal requirement that such communications be in writing.
2. SUBSCRIPTION AND PAYMENT TERMS
2.1 PAYMENT AND BILLING PROVIDERS
Subscriptions and In-App Purchases may be offered through the Apple App Store, Google Play, or another authorised Billing Provider made available to eligible users in certain countries. The identity and role of the Billing Provider applicable to a purchase will be disclosed at checkout through its applicable contractual terms and privacy notice available before you complete the purchase.
The Billing Provider is responsible for collecting the payment and providing applicable payment confirmations or receipts in accordance with its terms and applicable law. The Billing Provider may engage payment service providers to process the payment.
The Company remains responsible for operating the Apps and providing or licensing the Service and digital content. These Terms govern your access to and use of the Service. The applicable Billing Provider’s terms govern payment processing and any other aspects of the purchase transaction expressly covered by those terms.
By completing a purchase, you agree to the purchase, billing, renewal, and cancellation terms presented at checkout, including the applicable Billing Provider’s terms. If there is a conflict, the Billing Provider’s terms will govern solely in relation to the matters for which the Billing Provider is responsible, while these Terms will govern your access to and use of the Service.
Nothing in this Section excludes or limits any consumer rights that cannot lawfully be excluded or limited.
2.2 SUBSCRIPTION TERMS
For Subscriptions purchased through a Billing Provider:
(a) the price, billing period, renewal terms, trial terms, and available payment methods will be displayed at or before checkout;
(b) if the Subscription is described as automatically renewing, the applicable Billing Provider will charge the disclosed price for each billing period until the Subscription is cancelled;
(c) the Subscription must be cancelled using the cancellation method disclosed at checkout, in the purchase confirmation, or otherwise made available by the applicable Billing Provider;
(d) deleting the App or your account does not automatically cancel an active Subscription; and
(e) payment, billing, and receipt enquiries should be directed to the applicable Billing Provider. Technical or Service-related enquiries should be directed to the Company.
For purchases processed by Apple or Google, Subscription management is generally available through the relevant app store account. For purchases processed by another Billing Provider, the applicable management and cancellation instructions will be provided at checkout, in the purchase confirmation, or through another reasonably accessible method.
2.3 IN-APP PURCHASE TERMS
In-App Purchases may be offered through Apple, Google, another app distribution platform, or an authorised Billing Provider. The applicable price and material transaction terms will be presented at or before checkout. Payment and transaction-related matters are also subject to the applicable Billing Provider’s terms.
(a) Following confirmation of a successful payment, the Company will provide access to the purchased digital content or feature in accordance with the applicable purchase description.
(b) The ability to restore an In-App Purchase on another compatible device may depend on the App, the content or feature purchased, the account and device used, and the applicable Billing Provider. Certain In-App Purchases may not be restorable or transferable.
(c) Refund requests must be submitted using the refund process provided by the applicable Billing Provider, unless the Company provides another process or applicable law requires otherwise. Refund eligibility will be determined in accordance with applicable law and the terms governing the relevant transaction.
(d) Questions concerning payments, billing, receipts, or payment refunds should be directed to the applicable Billing Provider. Questions concerning the delivery, availability, or operation of purchased content or features should be directed to the Company at [email protected].
(e) The Company may modify, add, or discontinue In-App Purchase offerings, subject to applicable law. Any such change will not affect your right to access content or features already purchased, except where a change is reasonably necessary for legal, security, technical, or operational reasons.
(f) Nothing in this Section excludes or limits any consumer right that cannot lawfully be excluded or limited.
2.4 FREE TRIALS
Where a free trial is offered, its duration, eligibility requirements, and the price and billing period applicable after the trial will be disclosed at or before checkout. Unless cancelled before the trial ends, the Subscription may automatically convert to a paid Subscription and the applicable Billing Provider may charge the disclosed price.
2.5 SUBSCRIPTION CHANGES
The Company reserves the right to:
- Change subscription fees and charges at any time, provided that any price changes will apply to renewal periods after the current subscription period; and
- Offer different subscription terms and plans to any user, including promotional offers and discounts.
- Modify the features, content, or services included in any subscription plan with reasonable notice to subscribers; and
- Discontinue any subscription plan upon providing reasonable notice to affected subscribers.
2.6 REFUND POLICY
2.6.1 Refund requests
Refund requests are handled in accordance with applicable law and the terms of the Billing Provider used for the relevant transaction:
- for purchases made through the Apple App Store, submit your request through Apple’s designated refund process;
- for purchases processed by Google Play, submit your request through Google Play’s designated refund process; and
- for purchases for which another Billing Provider is identified as the merchant of record at or before checkout or in your purchase confirmation or receipt, follow the refund process set out in that Billing Provider’s terms or contact that Billing Provider using the contact details provided with the transaction.
If you are unsure which Billing Provider processed your purchase, please refer to your purchase confirmation or receipt.
Except where required by applicable law or the applicable Billing Provider’s terms, deleting the App, closing an account, or failing to use purchased content does not entitle you to a refund.
Nothing in these Terms excludes or limits any consumer right that cannot lawfully be excluded or limited.
2.6.2 Finality of Digital Content
In accordance with applicable consumer laws, by downloading or accessing purchased digital content, you express your consent to waive any statutory “cooling-off” period or right of withdrawal. This does not affect any non-waivable rights or remedies relating to defective, unavailable, or non-conforming digital content.
2.6.3 No Automatic Refund
Except where required by applicable law or permitted under the applicable Billing Provider’s terms, you will not automatically be entitled to a refund solely because:
(a) you deleted or uninstalled the App;
(b) you voluntarily closed your account; or
(c) you did not use or ceased using purchased content or the Service.
Deleting the App or closing your account does not automatically cancel an active Subscription. Subscriptions must be cancelled using the cancellation method provided by the applicable Billing Provider.
Refund requests, including requests relating to accidental or potentially unauthorized purchases, must be submitted through the applicable Billing Provider’s refund process. We encourage parents and legal guardians to enable device-level purchase controls and authentication features.
This Section does not affect any rights or remedies relating to unauthorized transactions, defective, unavailable, or non-conforming digital content, or any other rights that cannot lawfully be excluded or limited.
3. USER RIGHTS AND RESTRICTIONS
3.1 LICENSE GRANT
Subject to these Terms and your compliance with them, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:
(a) Download, install, and use the Apps for your personal, non-commercial use on devices that you own or control; and
(b) Access and use the Service as permitted by these Terms.
This license does not grant you any right to use the Company’s trademarks, logos, domain names, or other distinctive brand features.
3.2 PROHIBITED ACTIVITIES
You expressly agree not to engage in any of the following prohibited activities:
(a) Use the Service for any illegal purpose or in violation of any local, state, national, or international law;
(b) Create duplicate accounts or register accounts using false or misleading information;
(c) Share account credentials or allow others to access your account;
(d) Use any automated systems, software, or bots to access or interact with the Service;
(e) Attempt to circumvent any security measures or technological protection measures;
(f) Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Apps or any part of the Service;
(g) Submit false, misleading, or deceptive information or content;
(h) Interfere with or disrupt the proper operation of the Service or servers connected to the Service;
(i) Scrape, collect, or harvest any information from the Service;
3.3 ACCOUNT SECURITY
You are responsible for:
(a) Maintaining the confidentiality of your account credentials;
(b) Restricting access to your device and account;
(c) All activities that occur under your account; and
(d) Notifying us immediately at [email protected] of any unauthorized access to or use of your account or any other security breach.
The Company will not be liable for any loss or damage arising from your failure to comply with these security obligations.
3.4 TERMINATION BY USER
You may terminate your account at any time by contacting us at [email protected] to request account deletion.
Termination of your account does not automatically cancel any active subscriptions. You must separately cancel subscriptions as described in Section 2.2.
3.5 TERMINATION BY COMPANY
The Company reserves the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, at our sole discretion. Reasons for termination may include, but are not limited to:
(a) Violations of these Terms or other policies;
(b) Requests by law enforcement or other government agencies;
(c) Discontinuance or material modification of the Service; or
(d) Unexpected technical or security issues.
Upon termination, your right to use the Service will immediately cease, and we may delete or deactivate your account and all related information and files associated with it.
4. INTELLECTUAL PROPERTY RIGHTS
4.1 OWNERSHIP
The Company and its licensors own all right, title, and interest in and to:
(a) The Service, including all content, features, and functionality thereof;
(b) Company trademarks, service marks, trade names, logos, domain names, and other distinctive brand features;
(c) All intellectual property rights associated with the Service, including copyrights, patents, trade secrets, and proprietary rights.
Nothing in these Terms grants you any right, title, or interest in the Service or any content on the Service, other than the limited license expressly set forth in Section 3.1.
4.2 USER CONTENT
By submitting content to the Service, you:
(a) Retain your intellectual property rights;
(b) Grant the Company a worldwide, non-exclusive, royalty-free license to use, modify, and distribute such content for Service-related purposes;
(c) Represent that you have all necessary rights to grant such a license.
4.3 FEEDBACK
If you provide the Company with any suggestions, comments, or other feedback regarding the Service (“Feedback”), you hereby assign to the Company all right, title, and interest in and to such Feedback, and the Company shall be free to use, disclose, reproduce, license, distribute, and exploit such Feedback as it sees fit, without any obligation or compensation to you.
5. PRIVACY AND DATA PROTECTION
5.1 PRIVACY POLICY
Your privacy is important to us. Our Privacy Policy, accessible at https://bimiboo.net/privacy-policy/ , is incorporated into these Terms by reference and forms a binding part of our agreement with you.
The Privacy Policy describes our data collection, processing, and usage practices, including how we handle children’s data and international transfers.
We strongly encourage you to read and understand the Privacy Policy, as it contains important information about your rights and our obligations regarding your personal information.
6. DISCLAIMERS AND LIMITATIONS
6.1 WARRANTY DISCLAIMER
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
(a) WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT;
(b) WARRANTIES REGARDING SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE; AND
(c) WARRANTIES THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES.
6.2 EDUCATIONAL CONTENT DISCLAIMER
THE SERVICE MAY CONTAIN EDUCATIONAL CONTENT. SUCH CONTENT IS INTENDED FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE CONSIDERED A SUBSTITUTE FOR PROFESSIONAL EDUCATIONAL ADVICE. THE COMPANY DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF THIS EDUCATIONAL CONTENT.
6.3 LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
(a) THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES;
(b) IN NO EVENT SHALL THE COMPANY’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATED TO THE SERVICE EXCEED THE GREATER OF THE AMOUNT PAID BY YOU TO THE COMPANY FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
6.4 EXCLUSIONS
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS IN SECTIONS 6.1 AND 6.3 MAY NOT APPLY TO YOU.
6.5 BASIS OF THE BARGAIN
THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN THE COMPANY AND YOU.
7. GOVERNING LAW AND DISPUTE RESOLUTION
7.1 GOVERNING LAW AND FORUM
Subject to Section 7.2 regarding consumer protection, these Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates as applied in the Emirate of Dubai, and any disputes shall be resolved exclusively by the courts of Dubai or through arbitration administered by the Dubai International Arbitration Centre (DIAC) in accordance with its Arbitration Rules. The arbitration shall be conducted in Dubai, United Arab Emirates, by a single arbitrator in the English language.
7.2 MANDATORY CONSUMER PROTECTIONS
Notwithstanding Section 7.1, if you are accessing the Service as a consumer, the mandatory consumer protection laws of your country of residence may apply, and you may bring claims in the courts of your country of residence if required by applicable law.
7.3 CLASS ACTION WAIVER
WHERE PERMITTED UNDER APPLICABLE LAW, YOU AND THE COMPANY AGREE TO RESOLVE DISPUTES INDIVIDUALLY AND WAIVE ANY RIGHT TO:
(a) Participate in a class, collective, or representative action or proceeding;
(b) Act as a private attorney general; or
(c) Join or consolidate claims with those of any other person or entity.
7.4 LIMITATION PERIOD
ANY CAUSE OF ACTION OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED, EXCEPT WHERE PROHIBITED BY APPLICABLE LAW.
8. CONSUMER RIGHTS
8.1 CONSUMER PROTECTION RIGHTS
Depending on your country of residence, you may have certain consumer rights under applicable law, including rights related to:
(a) Data privacy and protection;
(b) Contract cancellation and cooling-off periods;
(c) Warranty rights; and
(d) Dispute resolution options.
For a detailed explanation of your specific rights regarding personal data and privacy, please refer to our Privacy Policy at https://bimiboo.net/privacy-policy/ , which is incorporated into these Terms by reference.
8.2 MANDATORY CONSUMER PROTECTION
Nothing in these Terms is intended to exclude, restrict, or modify any consumer rights that cannot be excluded, restricted, or modified by agreement under the laws of your country of residence.
9. CONFIDENTIALITY
You cannot use or disclose any confidential information relating to our business, users, operations and properties for any purpose without our express prior written authorization. You agree to take all reasonable measures to protect the secrecy of and avoid disclosure or use of our confidential information.
10. GENERAL PROVISIONS
10.1 ENTIRE AGREEMENT
These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and the Company regarding the Service and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter.
10.2 SEVERABILITY
If any provision of these Terms is found to be invalid, illegal, or unenforceable under any applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, that provision shall be severed from these Terms. The invalidity or unenforceability of any provision of these Terms shall not affect the validity or enforceability of any other provision of these Terms, which shall remain in full force and effect.
10.3 NO WAIVER
No failure or delay by the Company in exercising any right under these Terms shall constitute a waiver of that right. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
10.4 ASSIGNMENT
(a) The Company may assign or transfer these Terms, in whole or in part, without restriction or notification.
(b) You may not assign or transfer these Terms or any rights or obligations hereunder without the Company’s prior written consent. Any attempted assignment in violation of this restriction will be void and without effect.
10.5 FORCE MAJEURE
The Company shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond the Company’s reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation, acts of God, terrorism, pandemic, natural disaster, labor disputes, or government intervention.
10.6 RELATIONSHIP OF THE PARTIES
Nothing in these Terms creates any partnership, joint venture, agency, franchise, sales representative, or employment relationship between you and the Company. You have no authority to make or accept any offers or representations on the Company’s behalf.
10.7 NOTICE
(a) To You: We may provide notices to you by:
- sending an email to the email address associated with your account;
- posting a notice on the Service; or
- any other method we choose and which is reasonable under the circumstances.
(b) To Us: You may provide notices to us by:
- contacting us at: [email protected]
- sending postal mail to our registered address at 112, Bldg 03, Dubai Internet City, Dubai, United Arab Emirates; or
- using any other contact method we explicitly designate for specific types of notices.
Please include your full name and account information in any communication.
(c) Language: All notices will be in the English language unless otherwise agreed.
10.8 SURVIVAL
All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
10.9 ELECTRONIC COMMUNICATIONS
You consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
10.10 INTERPRETATION
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms. The word “including” means “including, without limitation.”
10.11 LANGUAGE
These Terms are drafted in the English language. If these Terms are translated into any other language, the English version shall prevail to the extent of any inconsistency, unless prohibited by local law.
10.12 INDEMNIFICATION
You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.
10.13 CONTACT INFORMATION
For questions about these Terms, please contact us at:
Email: [email protected]
Postal Address: 1112, Bldg 03, Dubai Internet City, Dubai, United Arab Emirates
By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.